Free delivery over $85 in Zone 1 areas!
Other delivery areas receive a $10 delivery discount on orders over $85
Delivery service is available for orders over $50 ($85 in some areas) to some areas of the GTA. Please enter your address on the checkout page and confirm. If there is no delivery option, then your address is currently outside of our delivery area or below the minimum delivery amount.
Delivery time within the range is 6-10 p.m. Monday to Saturday
Please check shipping page on the menu for more detail.
At The Place, we use only natural, high quality ingredients. We are committed to not using any preservatives, humectants, high-yield commercial ingredients, or other chemical additives.
Every cake is made to order, we don't sell pre-made ready-to-go cakes. Some cake styles accept same day orders for 2 hour pickup.
If you have any questions, please contact customer service at Contact@ThePlaceToronto.com or Call us at +1(888)-356-9099
Egg, Sugar, Cake Flour, Corn Starch, Butter, Purified Water, Canola Oil, Salt, Lemon Juice.
Egg, Sugar, Cake Flour, Corn Starch, Cocoa Power, Butter, Purified Water, Canola Oil, Salt, Lemon Juice.
Butter, Sugar, Egg, Cake Flour, Corn Starch, Purified Water, Cream.
Butter, Sugar, Egg, Cake Flour, Corn Starch, Cocoa Power, Purified Water, Cream.
Wipped Cream, Icing Sugar, Edible Colour(if applicable), Stawberry(if applicable), Mongo(if applicable), Lychee(if applicable), Purified Rose Water(if applicable), Premium Black Tea(if applicable), Salt(if applicable), House Made Caramel(if applicable), Premium Vanilla Extract(if applicable), Belgium Chocolate(if applicable),
Wipped Cream, Egg White, Sugar, Icing Sugar, Butter, Edible Colour(if applicable), Stawberry(if applicable), Mongo(if applicable), Lychee(if applicable), Purified Rose Water(if applicable), Premium Black Tea(if applicable), Salt(if applicable), House Made Caramel(if applicable), Premium Vanilla Extract(if applicable).
Ferrero® Rocher, M&M'S®, Satin Ice® Fondant, Satin Ice® Molding Chocolate, ROLD GOLD® Original Twists Pretzels, Kraft® Jet-Puffed Marshmallows, Brookside® Dark Chocolate Acai, Ezaki Glico® Pocky, House-made Macarons, etc.
(The above lists are for reference only. Subject to change without notice)
Please refer to the following information regarding shipping and Pickup. Please note that due to many uncontrollable factors, the following terms are not an absolute guarantee.
If you have any questions, please contact customer service at Contact@ThePlaceToronto.com or Call us at +1(888)-356-9099
*Temporary Fuel Surcharge Included
Since all The Place cakes and bakery products are handcrafted with proficient technique, we require a few days to prepare shipping. Please refer to the product page and the following delivery information:
Delivery terms for Personal design cakes, Designer desserts, Event cakes, Dessert tables, Catering and some fondant cakes may vary, please check with Customer Service for more details.
Thank you very much for choosing The Place. please make sure you select the pick-up/delivery date on the shopping cart page before checkout. Please contact us for any change requests as soon as you need. We will try to accommodate you but this is not a guarantee.
The cutoff time for orders is 7 pm Eastern Time, for any next-day needs that are later than 7 pm, please select the Same/Next Day Cake category to ensure we are available to you.
Our business hours are Monday through Saturday. Any orders placed on Sundays or holidays will be processed on the next business day.
If you have any questions, please feel free to contact us.
All the sales of cakes, desserts and customized cakes are FINAL and NONREFUNDABLE once processed. All items are non-returnable unless you have received the wrong cake or dessert. In that case, you have the option of an exchange or refund. However, you must return the incorrectly delivered cake.
The product pictures are of the actual products we make, but due to display differences and the water-soluble nature of fresh cream, improper storage, as well as over time, can lead to changes in color. The color of the final product may slight vary from the pictures. Therefore, we are unable to issue refunds or replacements for disputes over color differences. Thank you for your understanding.
For standard products, you may request a change or cancellation 5 business days before your chosen pick-up/delivery date. Due to the production process and preparation needs, we are unable to provide requests for changes or cancellations within 5 business days, even if all our cakes are made on the same day.
For custom cakes and any event cakes, the dessert table requires at least 15 days' notice of change. Any change requests made within 15 days will not be honoured. Orders cannot be cancelled for custom cakes.
If you have to cancel your order, only a store credit refund will be applied. If you need a refund to the original payment method, we will deduct 8% of the card processing fee charged by the payment processing agency. No refund will be made in 10 days before your required date.
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