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Everything you need to know before starting your fully customized cake journey. Please read carefully to ensure a smooth and delightful experience.
Why do you recommend choosing a standard cake instead of customizing?
Our signature cake collection has been carefully designed to suit a wide variety of occasions and styles. In most cases, these options offer a faster turnaround, predictable pricing, and beautiful results — without the added complexity of full customization.
Is a custom cake the right choice for me?
Custom cakes are ideal only when your vision cannot be achieved through any of our standard offerings. If your needs are flexible or aesthetic-focused, we highly recommend browsing our signature designs first — they’re more cost-effective and easier to book.
How much should I budget for a fully custom cake?
Custom cakes start at $120, and most designs range between $180–$450+ depending on size and complexity. If you’re looking for a lower-cost option, our standard cakes are the better fit. The average price of a customized cake last year was $247.36.
Why are custom cakes more expensive?
Custom cakes require additional time for consultation, design, sourcing, and craftsmanship. Every element is tailored to your request, which naturally increases both labor and material cost. We always quote honestly based on what it takes to bring your vision to life.
Can I slightly modify a standard cake instead of going fully custom?
Absolutely! If you just want a small change — like a different message or a color variation — please contact us directly before submitting a custom request. In many cases, small tweaks can be handled without going through the full design process.
When should I place my custom cake request?
We highly recommend submitting your request at least 25 days in advance to ensure availability and adequate preparation time. Rush orders may not be accepted.
Can I submit a request if my event is in less than 3 days?
Unfortunately, we are unable to review any requests submitted within 3 days of the required date. You will not receive a reply if your form falls within this window.
What if I need a cake within 7 days?
We may be able to accommodate short-notice orders, but extra charges will apply, and availability is not guaranteed. Orders are first paid, first served.
How long will it take to hear back after submitting my form?
Under normal circumstances, you can expect a reply within 2 business days. However, due to high demand, current reply times may take up to 4 business days. Thank you for your patience.
What information should I prepare before submitting a request?
Please prepare one clear reference picture that reflects your desired cake style. We ask that you avoid sending multiple or conflicting designs to help streamline the process.
Can I call or visit the shop to discuss my custom cake?
To ensure accuracy and efficiency, all custom orders are handled via email only. Doing so ensures that our entire customization team members are fully aware of your needs. In some cases, we may call you to confirm important details.
Can I make changes after the design is confirmed?
Once payment is confirmed and the design is approved, we are unable to accept changes. Please review your design carefully before final approval.
What happens after I submit my custom cake form?
Our designer will review your request. If it meets our criteria, we’ll reach out by email to discuss your vision and provide a quote. Once approved and paid, your order will be confirmed.
Looking for the perfect custom cake in Toronto to elevate your special occasion? At The Place, we specialize in crafting bespoke cakes tailored to your unique vision. Whether it's a birthday, wedding, corporate event, or any celebration, our team is dedicated to delivering exceptional designs and flavors that leave a lasting impression.
Why Choose The Place for Your Custom Cake Needs?
Personalized Designs: Share your ideas with us, and we'll bring them to life with meticulous attention to detail.
Premium Ingredients: We use only the finest, freshest ingredients to ensure a delectable taste experience.
Dietary Accommodations: Offering keto-friendly and sugar-free cakes, we cater to various dietary preferences without compromising on flavor.
Convenient Ordering: Our online platform makes it easy to request and customize your cake from the comfort of your home.
Reliable Delivery: Enjoy prompt delivery across the Greater Toronto Area, ensuring your cake arrives fresh and on time.
Pricing and Ordering Details:
Our custom cakes start at $120, with most designs ranging between $180–$450+, depending on size and complexity. For those seeking a more budget-friendly option, our standard cake collection offers beautiful designs with a faster turnaround. We recommend submitting your custom cake request at least 25 days in advance to ensure availability. Rush orders may be accommodated, subject to additional charges and availability.
How to Order:
Explore Our Portfolio: Visit our website to view our signature cake designs and gather inspiration.
Submit Your Request: Fill out our online form with your event details, design ideas, and any dietary requirements.
Consultation: Our designers will review your submission and contact you to finalize the details and provide a quote.
Confirmation: Once the design and pricing are agreed upon, confirm your order with payment to secure your booking.
At The Place, we're passionate about creating cakes that not only look stunning but also taste extraordinary. Let us help make your celebration unforgettable with a custom cake designed just for you.
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